Remedy Email

January 15, 2014

ALERT-NEW TRACKING SYSTEM in effect starting Monday January 20th.

On Monday, January 20th, Accounts Payable will begin using Remedy to track invoices or payment requests in process within the AP department. Our customers /users will receive an email to acknowledge the receipt of invoices or payment requests submitted to Accounts Payable. To facilitate tracking, the acknowledgement email from Remedy will include the sending email's subject line.

As a result, the subject line of the sending email should be informative. In the subject line, please indicate the following. Attach only one invoice per email. Multiple invoices should not be attached to a single email, unless they are from the same vendor

*       Vendor name

*       Invoice number

*       Invoice amount

*       Invoice count (if submitting multiple invoices from the same vendor)

Please direct any questions to apcustsv@gwu.edu or  571-553-0247.